Verify the relevant qualification for the actual work. A logo on a brochure is not a complete quality check.
Check the right activity
France Rénov’ provides a directory of RGE professionals and architects. Search for the relevant type of work and inspect the company details. Ask the installer to explain any qualification used to support your project or its proposed funding.
Understand who carries out the work
Ask which company signs the contract, who performs the installation and whether subcontractors are involved. Request relevant insurance information and a written breakdown of access, electrical work and commissioning. Keep names and responsibilities consistent across the documents.
Compare the handover and aftercare
Ask which manuals, records and certificates you will receive. Clarify who answers a fault report and how product and workmanship issues are handled. Compare several written proposals without allowing a time-limited discount to replace your checks.
Match the directory entry to the actual contractor
Compare the business identity in the directory, quotation, insurance information and eventual invoice. Check that the qualification relates to the work being proposed, rather than an unrelated activity. Ask how subcontracted work will be supervised and who remains your contractual contact. Keep a copy of the relevant entry with the quote so later changes in company names or delivery arrangements are easier to investigate.
Ask for a site-specific method of work
A useful proposal should explain access, protection of the property, equipment locations, cable or pipe routes and the checks performed before completion. Ask how unexpected conditions will be priced and authorised. For heating, include the arrangements during an interruption to hot water or space heating. For solar, include roof condition and weatherproofing responsibilities. These details help distinguish an assessed project from a standard package with your address added.
Agree what completion looks like
Set out the documents, demonstrations and unfinished-item process before the work begins. Identify when monitoring access transfers to you and how you report a fault. Record the agreed equipment models and check any substitution before it is installed. Keep payment stages tied to the described work, and make sure the final invoice corresponds to the completed scope and any agreed changes.
Your planning checklist
- Business identity consistent across the directory and documents.
- Qualification checked for the proposed activity.
- Survey findings, exclusions and change process in writing.
- Handover, payment milestones and aftercare contact agreed.
Common questions
Does an RGE logo tell me everything about the company?
No. Check the relevant activity and company details in the official directory, then assess the proposal, insurance information, responsibilities and aftercare. A qualification check is one part of selecting an installer.
What if the installer proposes a different product halfway through?
Request the revised specification, price effect and implications for performance, compatibility and any funding conditions. Resolve the change before installation rather than relying on an assurance that the substitute is equivalent.